SkillSoft FAQs

• I'm new to IT. Where do I start?
• I'm working in IT and I want to get certified but I don't know which course is right for me. Can you help?
• I'm interested in a particular course but I don't meet the pre-requisites. Can I still take the course?
• What do my fees cover?
• Are there any payment options available?
• What does each course include?
• How long is each course?
• What resources do I need?
• Will I get certified immediately after my course?
• How do I enrol?

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I'm new to IT. Where do I start?

Certification is a great way to get a quick introduction to the IT industry and gain an advantage in the job market. Even the most difficult certification requires far less preparation time or financial investment than a four-year degree in computer science. The CompTIA A+ and the Microsoft Certified Professional (MCP) certifications are usually good starting points, but ultimately, the choice of courses will depend on your career goals and training needs.

One of the best ways to get into the IT industry is through helpdesk jobs. Get the qualifications you need with SEEK Learning's entry-level helpdesk training courses.

Learn more about the different areas in IT with our IT career pathways guide, or contact a SEEK Learning consultant now for advice on the right certification for you.

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I'm working in IT and I want to get certified but I don't know which course is right for me. Can you help?

SEEK Learning has been specialising in IT certification training for almost 10 years. We have helped thousands of people to advance their IT careers through training and we have experts ready to help you pick the right courses now. Contact a SEEK Learning consultant now for training advice.

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I'm interested in a particular course but I don't meet the pre-requisites. Can I still take the course?

SEEK Learning can tailor packages to suit your training requirements, so even if you don't meet the pre-requisites, you may still be eligible for the course. Contact a SEEK Learning consultant now for more information.

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What do my fees cover?

Your fees include courseware, white papers, hands-on simulations, user guides and product documentation, access to Books24x7, a test prep service, email support by expert mentors, and technical and learning support.

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Are there any payment options available?

SEEK Learning accepts all major credit cards, bank transfers and cheques. We can also provide you with a 12-month interest-free payment plan through our finance partner.

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What does each course include?

All our IT certification training courses include white papers, hands-on simulations, mentored tasks and exercises to provide a comprehensive learning experience. A test prep service is also included for the majority of our courses. This service provides you with the opportunity to test your knowledge in a simulated, certification-testing environment. You will also gain instant access to Books 24x7, an online resource containing thousands of the latest and best technical publications. User guides and product documentation will be provided to help you during your training.

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How long is each course?

Our certification training courses are all self-paced so you have the flexibility of when and where you wish to complete your course. For example, our Microsoft Certified Systems Engineer (MCSE) course can be completed in a year, but you can complete it even earlier by increasing the time you dedicate to your studies. Conversely, you can take up to two years to complete the course if you're pressed for time.

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What resources do I need?

You'll need a PC running Microsoft Windows (or a Mac with Windows support). Internet access is essential as the mentoring and test prep services can only be accessed online.

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Will I get certified immediately after my course?

SEEK Learning provides certification training to prepare you for the actual certification exam(s). We are not involved in the actual examination process, nor do we provide the certification itself. However, we are so confident in the quality of your training that we guarantee you will get certified.

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How do I enrol?

We've made the enrolment process as easy as possible. All you have to do is contact a SEEK Learning consultant and indicate which course you're interested in.

Contact a SEEK Learning consultant if you have any other enquiries.